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FAQs

What are the benefits of drinking out of glass? Why should I drink from a glass bottle over a plastic or metal one?

Glass is 100% recyclable. You don't have to worry about toxins like BPA or other harmful chemicals that can leach into liquids from plastic bottles, or heavy metals like aluminum, chromium and nickel that can leach from metal bottles.

Your beverage will taste better coming out of glass - no unpleasant plastic or metallic taste or smell.

Using a GLASStic reusable glass bottle also benefits the environment. Bottled water creates enormous quantities of waste. You'll save money and the planet's resources when you stop drinking bottled water.

How does the GLASStic bottle compare to glass water bottles with protective silicone rubber sleeves?

Silicone sleeves do not contain the shattering glass if the bottle breaks. This is something that GREATLY differentiates GLASStic from the competition!

The GLASStic bottle is not only very break resistant, but it is very shatterproof. If you drop it and the glass breaks inside, all of the glass will remain contained inside the shell. The outer shell is made from a highly durable BPA free plastic.

Is the protective plastic outer shell BPA free? Is the cap and base BPA free?

Yes, the protective outer shell, the cap and the base are all BPA free.

The cap and the base are also fully recyclable.

Are Aluminum and Stainless Steel Bottles Safe?

Aluminum is a neurotoxin and so most, if not all, aluminum bottles contain a plastic lining that may contain BPA. We feel this is something to consider with Aluminum Bottles. Stainless steel bottles can contain heavy metals like chromium, nickel and arsenic which could leach into the beverage.

We feel Glass is the ultimate choice for safe beverage containers!

What other GLASStic products can I expect to see coming out?

Our first GLASStic bottle holds 16 oz of water. We launched with designs on the protective outer shells. This year we are releasing new products with clear protective outer shells and super functional sports lids with a handle. We hope to be introducing at least one new category of product by the Spring of 2014.

If I drop my bottle and it breaks, what can I expect to happen?

If the lid and base is on securely when the glass bottle breaks, the broken glass will remain inside the protective outer shell. The water contained in the bottle may leak out slowly, but most of it will remain contained inside. To remove the broken glass, unscrew the bottom base, drain the water out and then shake the broken glass into the garbage. You can use the flat top side of the cap to push the glass at the mouth of the bottle down and out the bottom of the protective outer shell. Rinse the shell out with water and then insert a new glass bottle.

How often can my bottle drop before it breaks?

Testing performed by an independent 3rd party testing firm has concluded that the product sustains 6 bottom drops on average before breaking the glass inside.

Please DO NOT try to drop or break the Glass bottle on purpose as other parts of the product like the handle on the sports lid could be damaged or broken.

If it does break, can I replace the glass bottle inside?

Yes. If for any reason within the first year of your purchase the glass inside your Glasstic bottle does break, you can contact us directly and request a replacement glass insert for your bottle Absolutley Free, No Shipping! We offer this replacement glass insert in order to allow you to recycle the broken glass and continue to reuse the plastic components of your Glasstic bottle. We just ask for a picture and explanation for research and verification.

I live in a humid climate, are you saying that it will never sweat...even with ice cold water in it?

The glass on the inside can experience condensation, but the outer plastic shell will not because all of the 'sweat' or condensation will be trapped inside the protective outer shell. This keeps things clean and dry!

I have a store and would like to carry GLASStic, how can I become a reseller?

You may visit the "Wholesale" section of our web site to inquire about becoming a reseller.

Can I place very hot water in my bottle?

At this time the bottle is not intended to be used to drink very hot beverages like coffee or tea. The bottle has not been tested by a Third Party to withstand extreme variations in temperature and so we cannot recommend using the product with very hot water.

Please continue to check back with us as we are working in this area to get a tested solution that our customers can confidently use for both their hot and cold beverages.

Can I freeze it?

No you cannot. When water freezes it expands...this can and will cause the glass to break. You can however place empty glass inserts in the freezer and 'chill' them like a beer mug.

What kinds of toxins are in plastic bottles?

The most common...and dangerous toxin in plastic is Bisphenol A. Plastic may also contain phthalates, polyurethanes, polyacrylonitriles, and EA's.

What kinds of toxins are in metal bottles?

Metal bottles contain various heavy metals that are toxic like aluminum, chromium and nickel.

Will my drink stay cooler in a GLASStic bottle compared to a single walled plastic, metal or standard glass bottle?

Yes, because of the double wall construction, the GLASStic bottle will help keep your drink cooler than single walled bottles. NOTE - this is a not a vacuum sealed double walled bottle meant to keep liquids insulated for long periods of time.

Is it diswasher safe?

It is diswasher safe, though we recommend that you wash the outer shell by hand in order to preserve the design if there is one on it.

If I choose to wash it by hand, what is the best way?

Simply put a few drops of dish soap into the bottle, add a paper towel or clean dish rag, fill it with warm water, cap it and shake it. Then dump out the soapy water and paper towel and rinse. Bottle brushes also work great, you can purchase these at most local grocery or general merchandise stores.

What is your return policy?

This return policy only applies to purchases made from the glassticbottle.com or glassticwaterbottle.com site. If for some reason you are not satisfied with a product you purchased from us, you can return it within 30 days of the purchase date for a credit, exchange or refund. We do not credit or refund shipping charges.

Where is your bottle made?

Various Cities in China

Why is it made in China?

The GLASStic bottle is made in China for a number of reasons with the biggest being that the availability of 'clear white glass' is limited here in the US/North America since the glass industry shrank in the 1980’s. The glass from most of North America is either tinted/hued typically. The second biggest obstacle with sourcing Glass in North America is that most Glass Factories only produce packaging glass in HUGE quantities...These factories do not have an economic incentive to work with smaller consumer product brands such as Glasstic. This reality forced us to look far and wide for the necessary suppliers and vendor partners needed to bring our solution to the marketplace. We are striving to help to get America to work and so we do use an American source for the BPA free plastic material that is used to make the protective outer shell in addition to employing US based sales, design and operations staff.

Address:
10645 North Tatum Boulevard
#200-542
Phoenix, AZ 85028

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